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Office Representative - State Farm Agent Team Member
Office Representative - State Farm Agent Team MemberMaggie Garay - State Farm Agent • Orange, CA, US
Office Representative - State Farm Agent Team Member

Office Representative - State Farm Agent Team Member

Maggie Garay - State Farm Agent • Orange, CA, US
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Job Description

Job Description

Benefits :

  • Bonus based on performance

Position Overview

Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Work with the agent to establish and meet marketing goals.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Work with the agent to identify and support local community events in our market.
  • Maintain a strong work ethic with a total commitment to success each and every day.

    • As an Agent Team Member, you will receive...

  • Hourly pay plus commission / bonus
  • Paid time off (vacation and personal / sick days)
  • Flexible hours
  • Valuable experience
  • Growth potential / Opportunity for advancement within my agency

    • Requirements

  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals / quotas preferred
  • Interest in marketing products and services based on customer needs
  • Excellent interpersonal skills
  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • People-oriented
  • Self-motivated
  • Proactive in problem solving
  • Experience in a variety of computer applications, particularly Windows
  • Ability to work in a team environment
  • Ability to multi-task
  • Knowledge of financial services products
  • Knowledge of life products
  • Knowledge of health products
  • Ability to explain complex financial issues in understandable terms
  • Bilingual - Spanish preferred
  • Property and Casualty license (must have currently)
  • Life and Health license (must be able to obtain)
  • Personal Lines Licenses (must be able to obtain)
  • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
  • Must be available to work the following schedule : Monday-Friday 9am-5 : 30pm; Saturday 10am-2pm
  • Bachelor's degree preferred
  • Associate's degree or higher preferred

    • If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.

    This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

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    Representative Agent • Orange, CA, US

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