CNC Service Manager

Job Description

Job Description

A CNC Service Manager contributes to the success of Hartwig by delivering leadership, direction, and development of the Denver, CO based Service Engineer team while focusing on achieving best-in-class customer experience. Provide technical assistance and support for machine tool installation, troubleshooting, repair, and preventive maintenance.

Required Qualifications :

• Minimum of 3 years' experience in troubleshooting, repair and installation of CNC machines, preferably Okuma's
• Previous experience successfully leading and managing Field Service Engineers
• Excellent people skills, such as collaboration, communication, listening, respect and work ethic, which lead to lasting and trusting relationships with team members and customers
• Demonstrated self-starter with effective planning and organization skills
• Unwavering commitment to achieving and exceeding customer expectations
• Excellent attention to detail and follow through, strong commitment to accountability
• Solid working knowledge of Microsoft Word, Excel, and Outlook
• Ability to multi-task and adapt to changing priorities

What will you do :

The Organization, The Team and Our Benefits

Hartwig's team of over 200 professionals throughout the U.S. is dedicated to helping manufacturers control and power the growth of their business. To achieve this, team members are given the tools and training for success. In addition to a comprehensive first year training program and on-going professional development, Hartwig provides a full benefit package including health, dental, vision, life and disability insurances that start the 1st of the month after someone starts.

Compensation is also a key element in your decision to join the Hartwig team. In addition to an annual salary team members are eligible for an annual bonus and our 401k program has a 20% match.

With over 60 team members who have been with us 10 years or longer and over 12,000 machine installations since our founding in 1960, Hartwig has gained a reputation for superior service, integrity and support. We would be honored to have you consider joining our team.

Hartwig, Inc., including all operating subsidiaries, is an Equal Opportunity Employer- M / F / Veteran / Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other protected class.