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ServiceNow Team Lead
VirtualVocationsBridgeport, Connecticut, United Statesjob_description.job_card.variable_days_ago
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- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for a ServiceNow Team Lead to oversee a team of ServiceNow professionals and manage customer engagement.
Key Responsibilities
Manage and prioritize incoming ServiceNow tasks, ensuring timely delivery of incident resolutions and service requests
Allocate tasks to team members based on their skills and project requirements to optimize performance
Act as the primary liaison with customers to gather requirements and provide updates on project progress
Required Qualifications
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience)
5+ years of experience with the ServiceNow platform
2+ years in a leadership or team lead role
ServiceNow Certified System Administrator certification (required)
Proficiency in ServiceNow configuration, customization, and administration
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Team Lead • Bridgeport, Connecticut, United States
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