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Community Liaison - Hospice

Community Liaison - Hospice

BrightSpring Health ServicesOlive Branch, MS, United States
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Community Liaison - Hospice

Job Locations

US-MS-OLIVE BRANCH

ID

2025-173448

Line of Business

Spring Valley Hospice

Position Type

Full-Time

Our Company

Spring Valley Hospice

Overview

Under the general administrative direction of the reporting manager, the Community Liaison will market hospice and or home health services to industry professionals, the community, and individuals and or families in a manner that demonstrates and reflects the quality of the company.

Responsibilities

Conduct in-person sales calls to existing and potential referral sources, including hospitals, physician's practices, nursing homes, assisted living facilities and other relevant organizations.

  • Document all interactions in the CRM system.
  • Build and maintain strong, professional relationships with referral sources to drive awareness and referrals for hospice services.
  • Leverage market data and territory insights to develop and execute effective plans. Ensuring optimal reach and frequency to achieve targets.
  • Promote hospice programs and services to professional, civic organizations, and community groups.
  • Represent the company at community events to increase brand awareness and build relationships.
  • Engage in company-provided training and self-study opportunities to enhance knowledge of hospice care and related disease states.
  • Maintain a thorough understanding of hospice care benefits to effectively communicate value to referral sources and families.
  • Collaborate with internal operational and clinical teams to ensure quality care.
  • Work with other BrightSpring service line, if applicable within the territory, to create a continuum of care.
  • Completes administrative tasks, include CRM updates, expense reporting, and business plans accurately and on time.

Qualifications

  • Current and valid state driver's license required.
  • Proof of auto insurance required.
  • 2+ years health care marketing experience
  • Strong interpersonal and communication skills
  • Computer literacy and knowledge of relevant healthcare and administrative software
  • Excellent analytical and problem-solving skills
  • Organizational and time management skills
  • Ability to work independently
  • Ability to work closely and professionally with others at all levels of the organization and communities that we serve
  • Demonstrates the highest degree of customer service and professionalism
  • Willingness to travel regionally up to 75% (required)
  • About our Line of Business

    Spring Valley Hospice, an affiliate of BrightSpring Health Services, focuses on providing hospice care to local patients and their families living. We concentrate on managing a patient's pain and other symptoms first and foremost, while also providing emotional and spiritual support to the family. The holistic care approach to providing hospice services by the entire care team sets Spring Valley Hospice apart. We believe the quality of life to be as important as length of life. Spring Valley Hospice offers routine home care, respite, general inpatient care, and continuous care. For more information, please visit www.springvalleyhospice.com. Follow us on Facebook and LinkedIn.

    Additional Job Information

    Our comprehensive benefits include :

  • Medical and dental benefits
  • Short- and long-term disability
  • Life insurance
  • Paid time off
  • 401(k) program
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Vendor discounts
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