Administrative Assistant III, ObGyn (Chestnut Hill)

Administrative Assistant III

When you join the growing BILH team, you're not just taking a job, you're making a difference in people's lives.

The Administrative Assistant III position will support the ObGyn Department at the BIDMC Chestnut Hill location, which offers free employee parking. This role is located onsite in Newton, MA (Chestnut Hill), Monday through Friday, working either an 8-4 : 30pm or 8 : 30 to 5pm schedule.

Provides administrative support to physicians in their clinical, academic, research and leadership roles.

Essential Responsibilities :

• Answers and screens telephone calls. Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff. Responds to requests in a timely manner and provides clear, accurate information within scope of knowledge and authority.
• Updates patient demographic and insurance information as necessary and obtains specialist referrals for all patient appointments. Schedules patient appointments utilizing scheduling tools and resources. Coordinates and communicates ancillary appointments and procedures working with other hospital staff as needed.
• Obtains patient information and materials as needed from referral sources. Prepares patient records for clinical activities and maintains patient records for physicians. Acts as liaison with other departments and external customers in a calm and supportive manner. Handles confidential information appropriately and explains policies and procedures when necessary.
• Maintains physician's administrative and clinical calendars. Types correspondence, manuscripts and documents that may require complex formatting. Composes routine correspondence. Transcribes letters and patient notes as needed for physicians and / or facilitates notes and letters in CCC system. Composes routine correspondence. Prepares and distributes materials for meetings and committees.
• Actively assists and supports licensed practitioners by queuing prescriptions for renewal and performing the initial review of medication listings for accuracy in the electronic medical record (Web OMR).

Required Qualifications :

Competencies :

Physical Nature of the Job : Sedentary work : Exerting up to 10 pounds of force occasionally in carrying, lifting, pushing, pulling objects. Sitting most of the time, with walking and standing required only occasionally.