Produce Assistant Department Manager

Location : Name

Eau Claire - Mall Drive

Position Type

Full-Time

Company Overview

ABOUT FESTIVAL FOODS :

We are a Wisconsin grocer that is committed to giving back to the communities it serves and providing guests with exceptional service and value. We operate +40 full-service supermarkets across the state of Wisconsin.

At Festival, people are at the top of our list. You'll see it in everything from our daily interactions to how we treat our guests even in our extensive associate benefits and programs.

Job Summary

Job Title : Produce Assistant Department Manager

Reports To : Produce Department Manger

Provides assistance to the Produce Department Manager by working closely with all Produce associates in an effort to ensure an enjoyable shopping experience is consistently delivered, all company policies and procedures are being followed, department goals and objectives are being obtained, and associates' needs are being met.

Produce Department Leaders Associates who provide a high standard of care to quality, nutritious fruits and vegetables to ensure they are fresh & delicious for the families within our communities.

Job Description

ESSENTIAL DUTES AND RESPONSIBILITIES

• Performs tasks as delegated by the Produce Department Manager and effectively leads the Produce Department in the absence of the Department Manager.
• Reinforces Festival culture, customer service, and performance expectations to all Produce associates
• Trains new Produce associates, and re-trains as necessary
• Writes and conducts performance reviews of Produce associates
• Documents violations of company policies / procedures by Produce associates and conducts appropriate corrective action, up to and including termination
• Answers questions and provides guidance to all Produce department associates
• Ensures all department standards are being met in the Produce department.
• Observes sales floor and back stock conditions; takes action to correct areas of opportunity
• Maintains appropriate inventory levels and ensures accurate pricing on products received and sold
• Communicates and works cooperatively with Store Director, Produce Manager, other Department Managers and Produce associates to maintain standards and exceed guest expectations
• Provides customer service to guests.
• Assist guests with finding items
• Takes orders and other special requests
• Answers the telephone and assists callers using proper phone etiquette
• Addresses guest concerns and resolves issues when a guest is not satisfied with the service or product received
• Assists all department associates with daily responsibilities while leading by example.
• Contributes to overall cleanliness of the department by picking up, organizing, and cleaning work areas, shelving, and sales floor as needed.
• Required to maintain food safety logs.
• Responsible for the department's timekeeping accuracy. Communicate to HR regarding any missing time, transferred hours, and schedule issues.
• Ensure all quality standards are being met, including quantity expectations at 100% by 10 am and 5 pm.
• Other duties as assigned
• Regular, timely attendance in compliance with the work schedule, and adequate notice to find a replacement for occasional absences.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK SCHEDULE

The Produce Assistant Department Manager is a full-time position. The work schedule will include mornings, afternoons, evenings, weekends, and holidays.

Benefits Overview

WHY YOU'LL LOVE IT HERE :

Address

3007 Mall Drive

City

Eau Claire

State

WI

Postal Code

54701