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Client Service Associate - Entry Level

Client Service Associate - Entry Level

MSI Inc.Indianapolis, Indiana, United States
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We are looking for a motivated and detail-oriented Client Service Associate (Entry Level) to join our team. In this role, you’ll provide front-line support to clients , assist with day-to-day account needs, and ensure a positive client experience . This position is perfect for individuals who are outgoing, customer-focused, and eager to build a long-term career in client relations, account management, or business operations .

No prior experience is required — we provide full training.

Key Responsibilities

  • Serve as a primary point of contact for clients, delivering excellent customer service
  • Assist clients with questions, requests, and account updates
  • Maintain accurate records of client interactions and account details
  • Support internal teams by relaying client feedback and ensuring needs are met
  • Participate in client meetings, presentations, and onboarding activities
  • Build and maintain strong client relationships through proactive communication
  • Collaborate with team members to improve service processes and client satisfaction

Qualifications

  • No previous experience required — training provided
  • Strong verbal and written communication skills
  • Professional, approachable, and customer-focused demeanor
  • Highly organized with strong attention to detail
  • Ability to multitask and manage priorities in a fast-paced environment
  • Positive attitude, adaptability, and a willingness to learn
  • What We Offer

  • Hands-on training in client services, account support, and relationship management
  • Clear opportunities for career advancement into account management or leadership roles
  • Competitive pay with performance-based incentives
  • A collaborative and supportive team culture
  • Valuable experience working directly with clients across industries
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    Client Service Associate • Indianapolis, Indiana, United States

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