Customer Success Representative

We have an urgent need for a Customer Success Representative to join our team and play a crucial role in ensuring our customers have exceptional experiences. With years of experience in implementing successful customer success and sales strategies, we are ready to hire, train, and develop someone with the drive to excel and have them become a lasting and vital part of our Customer Success Representative team!

As a Customer Success Representative, you will play a critical role in delivering exceptional customer service while driving sales growth. Your daily responsibilities will include face-to-face customer engagement, addressing customer needs, and promoting telecommunications services to increase brand awareness and market share. This role is ideal for a results-driven individual with excellent communication skills, a passion for delivering outstanding customer experiences, and the ability to work in a fast-paced environment.

Responsibilities of a Customer Success Representative :

• Engage in daily face-to-face customer service and sales interactions with customers.
• Meet and exceed assigned sales goals within your territory.
• Build brand awareness by effectively promoting various telecommunication services.
• Identify customer needs and recommend suitable products and services.
• Generate promotional events to enhance brand visibility and drive sales growth.
• Foster and maintain positive relationships with partnered retailers.

Skills & Experience Needed to Succeed as a Customer Success Representative :

Qualifications for a Customer Success Representative :