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Warranty Engineer
Warranty EngineerFreudenberg • Plymouth, MI, US
Warranty Engineer

Warranty Engineer

Freudenberg • Plymouth, MI, US
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Working at Freudenberg : We will wow your world!

Responsibilities

  • Maintain Excellence

Support the surveillance and execution of the Global Management System (GMS) through internal audits, ensuring FST achieves excellence.

  • Ensure Compliance
  • Effectively close non-conformities to protect FST and its customers, preventing recurring issues.

  • Collaborate for Success
  • Work with various stakeholders to evaluate customer-specific requirements related to the Quality Management System and Warranty, ensuring legal compliance.

  • Innovate Quality Strategies
  • Define and identify new quality strategies and system tools to support FST\'s sustainable success, especially when market requirements change or new business is acquired.

  • Drive Continuous Improvement
  • Seek opportunities to enhance the Global Quality Management System, directly impacting FST\'s profitability.

  • Monitor and Improve
  • Evaluate and analyze Quality Key Performance Indicators, guiding improvement projects to promptly react and avoid waste.

  • Ensure Compliance
  • Execute internal system and process audits to confirm compliance with international standards and FST requirements, identifying best practices within the organization.

    Qualifications

  • Bachelor's degree in Engineering, Quality Management, or a related technical field.
  • 3–5 years of experience in quality assurance, warranty analysis, or systems auditing within a manufacturing or automotive environment.
  • Experience with Global Management Systems (GMS) and ISO standards (e.g., ISO 9001, IATF 16949) preferred.
  • Strong understanding of Quality Management Systems and regulatory compliance.
  • Proficiency in root cause analysis and corrective action methodologies (e.g., 8D, Fishbone, FMEA).
  • Familiarity with quality tools and techniques such as SPC, Six Sigma, and Lean principles.
  • Ability to interpret and apply customer-specific requirements and legal standards.
  • Experience conducting internal audits and closing non-conformities effectively.
  • Competencies

    Communication & Collaboration : Communicates clearly and concisely, while engaging proactively with colleagues at all levels of the organization.

    Value for Customers : Anticipates, understands and meets internal / external customers' needs and expectations. Develops solutions based on a customer centric approach.

    Innovation : Drives and supports innovative ideas, while taking informed risks to seek and develop new or improved solutions.

    Drive & Execution : Proactively identifies what needs to be done and takes action. Explores new ways and pursues new opportunities.

    The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

    Freudenberg-NOK General Partnership

    J-18808-Ljbffr

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    Warranty • Plymouth, MI, US

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