Assistant Store Manager

Job Description

Join our team at University Village!

Job Summary :

The stylist / sales supervisor position is the face of Velvet and represents the brand in attitude and appearance by styling Velvet product on themselves and customers. They assist customers in their shopping experience and provide outstanding service to achieve personal sales goals while lightly assisting with operational tasks as needed by management.

DUTIES :

Essential Duties and Responsibilities include the following :

• Sales, Service, and Merchandising Requirements (85%)
• Handle customer service issues as needed
• Greet each and every customer and courteously answer customer questions
• Discuss merchandise with customers and suggest items that fit into each customers’ unique style
• Monitor fitting rooms by attending to customer needs while being conscious of loss prevention
• Complete customer orders via phone and email including follow up on special requests and inter-store transfers
• Maintain the appearance standards of the sales floor area by keeping it stocked and organized
• Perform point of sales transactions
• Help when needed to replenish the sales floor or specific merchandising projects
• Maintain personal appearance in accordance with the Company dress code
• Other duties at the discretion of store management and / or the Company
• Operational Requirements (15%)
• Follow correct procedure for opening and closing store
• Maintain organization and neatness of the cash wrap and stockroom
• Assist with the daily cleaning of the entire store
• Respond to inter-company requests such as transfers and returns
• Utilize loss prevention procedures in order to minimize shrink
• Other duties at the discretion of store management and / or the Company

Qualifications and Other Requirements :

Physical Demands / Working Conditions (Time spent standing, sitting, bending, lifting) :

Employment Type

Full-Time