Learning & Development Coordinator

Overview

JOB TITLE : Learning & Development Coordinator

EMPLOYER : National Association of State Procurement Officials (NASPO)

DEPARTMENT : Procurement U

REPORTS TO : Director of eLearning

GRADE : Grade 5

SALARY RANGE : $44,600 – $51,300

LOCATION : Remote

SUMMARY : The Learning & Development Coordinator provides essential administrative and technical support to the Procurement U team, acting as the primary frontline contact for learner support, basic Learning Management System (LMS) administration, and coordination across internal teams. This role helps coordinate internal team operations, ensures seamless learner experiences, and supports various administrative functions across the department. The ideal candidate will be highly organized and able to manage multiple responsibilities with accuracy and consistency. This role requires a broad understanding of Procurement U's structure, programs, and priorities, and will work closely with Procurement U senior staff and leadership to effectively operate and promote Procurement U programs.

Responsibilities

Learner & LMS Support

• Respond promptly and effectively to learner inquiries via the Procurement U ticketing system (password resets, enrollments, certificates, course completion issues, etc.).
• Perform basic LMS administration, including course setup, managing system settings, assigning learners, issuing certificates, and running pre-built reports.
• Conduct quality assurance checks to ensure all courses and learner materials meet Procurement U and accreditation standards.

Administrative & Coordination Support

Marketing & Communications Coordination

General Duties

Travel

Approximate travel time : 15% of the year (5-7 trips).

Qualifications

Minimum Qualifications

Expectations For This Role

Additional Information

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