A company is looking for a Manager, Forward Deployed Engineering (FDE).
Key Responsibilities
Lead, mentor, and grow a team of Forward Deployed Engineers delivering high-impact customer integrations and automation
Define and scale the FDE program by building repeatable processes for project scoping, delivery, quality, and handoff
Collaborate with Product and Engineering leadership to identify patterns from customer work that should become productized features
Required Qualifications
Experienced engineer or technical leader with a background in managing or mentoring engineers in customer-facing roles
Strong experience in Go or another backend language such as Python, TypeScript, or Java
Fluent in APIs, webhooks, and modern identity standards (SCIM, SAML, OAuth) with experience in building integrations
Ability to communicate clearly with both engineers and executives, representing technical decisions confidently
Experience in fast-paced, iterative environments, with a focus on helping others succeed in ambiguous situations
Engineering Manager • Cleveland, Ohio, United States