PRODUCE / ASST DEPT LEADER

Position : Produce / Asst Department Leader

Company : Smith's Food & Drug Centers (part of Kroger)

Location : Salt Lake City, UT (and other stores throughout Utah, Nevada, New Mexico, Arizona, Montana, Idaho and Wyoming)

Overview

Create an outstanding customer experience through exceptional service, maintain a safe and clean environment, achieve sales and profit goals, ensure quality standards, and demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.
• Achieve sales and profit goals established for the department and control all established quality assurance standards.
• Monitor all functions, duties and activities related to the Produce department.
• Establish department performance goals and empower associates to meet or exceed targets through teamwork.
• Develop adequate scheduling to manage customer volume.
• Train and develop associates on their job performance and participate in the performance appraisal process.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store; respond to questions, make suggestions, and locate products.
• Inform customers of produce specials and offer product samples to help customers discover new items.
• Review / inspect products for quality and freshness and take appropriate action.
• Implement the period promotional plan for the department.
• Assist management in preparing the store / department budget, expense control, profit and loss reviews, and take appropriate action on all financial reports.
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs.
• Plan and organize the inventory process, maintain an awareness of inventory / stocking conditions, note any discrepancies, train department associates on inventory / stocking and Computer Assisted Ordering (CAO).
• Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
• Reinforce safety programs by complying with safety procedures, identifying unsafe conditions, practicing preventive maintenance by properly inspecting equipment, notifying store management of any items in need of repair and of customer or employee accidents.
• Report all safety risk, or issues, and illegal activity, including robbery, theft or fraud.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and / or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Minimum Qualifications

Desired Qualifications

Benefits

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including :

For more information about benefits and eligibility, please visit our Benefits Page.

J-18808-Ljbffr