Inside Sales Manager

Inside Sales Manager

Fellers is seeking a results driven Inside Sales Manager to lead and develop a team of Inside Sales Representatives focused on driving revenue, deepening customer relationships, and expanding our market presence. This is a leadership role for a proactive sales manager who thrives in a fast-paced B2B environment, understands how to coach and scale high-performing teams, and is passionate about turning customer engagement into sustained revenue growth.

What You'll Do

• Lead, coach, and mentor a team of Inside Sales Representatives to achieve and exceed individual and team sales goals
• Develop and execute performance plans, sales strategies, and targeted call campaigns aligned with corporate objectives
• Analyze and monitor sales metrics (e.g., pipeline health, call volume, conversion rate) and provide regular reporting to the Director of Customer Service
• Conduct regular one-on-one coaching sessions, call reviews, and ongoing training to improve team performance and customer outcomes
• Partner closely with Business Development Managers and Marketing to align on lead generation, campaign execution, and territory optimization
• Foster a culture of accountability, urgency, and customer focus
• Support recruitment, onboarding, and continuous development of inside sales talent
• Drive CRM excellence by ensuring accurate data entry, strong pipeline management, and reliable forecasting
• Act as a liaison between frontline reps and leadership, identifying process improvements and customer feedback trends

Qualifications

What We Offer

The Inside Sales Manager will work on-site during the first 90 days to support training, team engagement, and onboarding. Following this period, eligibility for a hybrid schedule will be evaluated based on team performance and management alignment.