Program Manager - Student Chapters

Job Description

Job Title : Program Manager – Sections & Student Chapters

Location : Doral, FL

Job Type : Permanent | Full-Time

Compensation : $59,000 / year

About the Opportunity

Are you passionate about community engagement and volunteer leadership? A national non-profit organization is seeking a strategic and relationship-driven Program Manager – Sections & Student Chapters to oversee and grow its network of local units across the country. This individual will serve as a key liaison to grassroots leadership, ensuring alignment with organizational standards while fostering innovation and community impact.

This is a full-time, hybrid role based in Doral, Florida , offering the opportunity to make a tangible difference by empowering leaders, enhancing programming, and strengthening local operations across the organization.

Key Responsibilities :

• Strategic Management : Guide the operations, performance, and sustainability of local Sections and Student Chapters using a franchise-style governance model.
• Leadership Support : Equip grassroots volunteer leaders with tools, training, and resources to execute high-quality, mission-aligned programs.
• Communication Oversight : Manage internal communications and requests from local leadership, including newsletters, webinars, online meetings, and updates via CRM.
• Event Coordination : Support the planning and execution of the annual Leadership Symposium and other volunteer-focused events.
• Data & Reporting : Maintain accurate records including officer updates and activity logs; administer annual reporting processes.
• Customer Experience : Provide timely, professional, and accurate support to volunteers and stakeholders via phone, email, and written communications.
• Innovation & Growth : Research and implement contemporary communication strategies to improve engagement with target audiences.

Qualifications Education & Experience

Skills & Abilities

Working Conditions