Client Access Representative

Client Access Representative

Join our compassionate and collaborative team as a Client Access Representative, where you will play a vital role in providing exceptional customer service to our clients and patients. You will be the first point of contact, ensuring a welcoming environment while managing a high volume of public interactions. This position offers the opportunity to make a meaningful difference in the lives of others, all while developing your skills in a dynamic and supportive setting. We are looking for individuals who are organized, detail-oriented, and possess strong communication skills to thrive in this role.

As a Client Access Representative, you will be responsible for performing various clerical support functions within clinician office practices. Your role will involve scheduling appointments, collecting payments, and maintaining accurate client records, all while navigating potentially stressful situations with professionalism and grace.

This position offers :

• Employee Assistance Program 24 / 7 counseling services, legal assistance, & financial consultation for you and your household at no cost
• Mileage Reimbursement Company paid for work functions requiring travel
• Employee Discounts Hotels, Theme Parks & Attractions, College Tuition
• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce
• Additional Perks & Benefits - Scroll down to bottom of this post to learn more

Key Responsibilities :

Education, Experience, and / or Credential Qualifications :

Additional Qualifications :

Physical Requirements :

Position Perks & Benefits :

Brightli is on a mission :

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace.

We are an Equal Employment Opportunity Employer. Burrell Behavioral Health is a Smoke and Tobacco Free Workplace.