Housing Advocate Team Lead - Swing Shift

Who We Are The Road Home was founded in 1923 and has been a leader in ending homelessness for over 100 years.

We provide emergency shelters, supportive services, and housing-focused-minded rental assistance that helps individuals and families step out of homelessness and back into the community. We are seeking compassionate and empathetic individuals who are interested in making a difference in the lives of others and their communities.  The Road Home is an Equal Opportunity Employer Our mission to help people experiencing homelessness is strengthened by a highly qualified team with a variety of perspectives, backgrounds, and experiences.

We are committed to fostering a workplace where everyone feels valued, respected, and empowered to contribute their unique strengths.

We welcome applicants from all walks of life who share our passion for ending homelessness, collaboration, and compassion.

Together, we can create a supportive environment where every voice is heard, and every person has the opportunity to succeed.

BENEFITS SUMMARY The Road Home is a 501c3 non-profit social services agency whose mission is to help people step out of homelessness and back into our community.

Come be part of the solution.

We have a robust, reasonably-priced, and inclusive benefits plan for full and part-time employees (25-40 hours / week) Health Care Plan (Medical, Dental & Vision) HSA, FSA, HRA (We reimburse part of your deductible!) Retirement Plan (403B with TRH contribution and match) FREE Life Insurance for employees Paid Time Off (Vacation, Sick & 12 Public Holidays) One Floating Holiday Per Year Free Short Term & Long Term Disability Employee Assistance Program Free Training & Development Tuition Assistance for a wide variety of classes!

Public Service Loan Forgiveness (PSLF) qualifying agency JOB SUMMARY The Housing Advocate Team Lead provides trauma-informed leadership to ensure individuals experiencing homelessness receive respectful support, safe shelter, and access to critical resources.

This role combines compassionate guest services with comprehensive operational oversight—including conflict resolution, facility safety maintenance, boundary enforcement, staff mentoring, and task delegation to ensure smooth operations.

The Team Lead documents incidents, tracks guest needs, and upholds Housing Focused principles while fostering a welcoming environment.

Additionally, this position collaborates with emergency services, provides direct assistance to the Shift Supervisor, and assumes leadership responsibilities during crises or as needed.

• Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions, so please still apply
• Applicants must be authorized to work for ANY employer in the U.S.

We are unable to sponsor or take over sponsorship of an employment visa at this time.  Location Connie Crosby Family Resource Center 529 9th Ave, Midvale, UT 84047 Reports to Housing Advocate Supervisor Position Status Full-Time Shift Swings, 3 :