Manager Business Insights

Customer & Category Insights Manager

We're looking for a data-driven and strategic Customer & Category Insights Manager to join our team and lead the implementation of business insights and marketing initiatives across key retail departmentsincluding Grocery, Non-Grocery, Perishables, and HBC. In this role, you'll partner with business managers, clients, and category teams to deliver actionable insights that drive growth, optimize merchandising, and enhance customer engagement. If you're passionate about turning data into strategy, collaborating across teams, and making a measurable impact in the retail space, this is the opportunity for you.

Responsibilities

• Build strong partnerships with business managers and clients to develop strategic plans for business insights across markets and customer teams.
• Analyze syndicated data and customer-specific metrics to create impactful insights presentations for category reviews, new item launches, and business updates.
• Collaborate with space technologists and category analysts to support client presentations and ensure timely delivery of insights.
• Maintain and update syndicated scanning databases (IRI, ACNielsen, POS, loyalty data) to support customer and client reviews.
• Assist category managers and key customer personnel in their category management processes with data-driven recommendations.
• Lead the development of major business insights presentations including customer, account, and client reviews, integrating demographic and household panel data where applicable.
• Participate in store visits and audits with business managers to assess merchandising and inventory needs.
• Support the design, execution, and evaluation of local co-marketing events in partnership with clients and business managers.
• Utilize tools such as ACNielsen Workstation, NITRO, and IRI Data Server to generate insights and support strategic decision-making.
• Perform miscellaneous duties and contribute to special projects as assigned.

Qualifications

Education : Bachelor of Science degree required.

Experience : 35 years of experience in marketing, sales, or other industry-related functions. Prior experience in data analysis and systems management.

Skills & Competencies : Strong proficiency in Windows and related software applications including Excel, Word, PowerPoint, email, and database management. Experience with syndicated data platforms such as ACNielsen Workstation, NITRO, and IRI Data Server. Excellent written and verbal communication skills. Ability to work collaboratively across teams and manage multiple priorities effectively.

#DiscoverYourPath

Acosta is a part of Acosta Group a collective of the industry's most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in the world of omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world. But it's not just about what we do it's about who we are. With a team of over 20,000 associates, we're a community of forward-thinking, value-driven professionals committed to an unmatched level of trust and transparency in the industry. And, we understand the importance of work-life balance, which is why many of our field roles provide our associates with flexible scheduling options. Join us and be a part of a team that values growth and making a real impact for our clients, retail partners and their customers.

Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. By applying, you agree to our Privacy Policy and Terms and Conditions of Use.