Creative Repair Specialist

Job Description

Job Description

Benefits :

Company car

Competitive salary

Flexible schedule

Paid time off

Training & development

Enjoy using your hands? Thrive in a changing work environment, where every day is unique and different? Becoming a Surface Experts Technician could be your next career step! Exercise your creativity by problem-solving small repairs that are usually complete in an hour or less.

A Day in the Life of a Surface Experts Technician : https : / / www.youtube.com / watch?v=vJ0nCFdtqqs

WE OFFER :

• Base Salary + Bonus Opportunity :
• Great Work / Life Balance : No required overtime, no nights, no weekends
• Time Off : Paid holidays and accruable vacation
• Flexible Work Schedule : Can accommodate midweek appointments
• Paid New Hire Training : Onboarding includes learning alongside a trained technician
• Company Car : Each technician drives a branded company vehicle for job duties
• Tools Included : All necessary tools and products are provided
• Learn a New Trade : Develop skills in a brand-new emerging trade
• Supportive Work Environment : Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business : Local business with an owner who works alongside the team each day
• Mentorship Opportunities : Ongoing repair training and career development
• Dedicated Help Lines : Technician Support Team on call to assist to questions

DUTIES : In the Field Daily

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM / Dispatch tool
• Problem-solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool-kit
• Flex your artistic talents each repair requires a unique solution

Technicians with backgrounds in painting, maintenance, fiberglass repair, and other hard surface repairs can excel at Surface Experts. A talent with color is vital in matching colors and patterns for complex repairs. Every repair has a different design, sheen, and material, so creativity is a must.

QUALIFICATIONS

• Hands-on experience doing some form of manual work
• A background in facilities maintenance is helpful but not a deal breaker.
• Must be able to see, distinguish, and replicate colors A familiarity with color and color matching is integral to our process.

ABOUT SURFACE EXPERTS

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels you name it!

• By combining traditional trades with our own original processes and products, we are able to provide long-lasting repairs that are pleasing to the eye. And all with a smile!
• Our competitors want to resurface everything even damage only a few inches wide! We can repair those small spots, resulting in happy customers who keep on calling us back. Our goal is happy customer who has saved money and time while avoiding adding another damaged surface to the landfill.
• Our typical repair doesnt make a mess, doesnt leave a smell, and doesnt take more than 2-4 hours. Technicians usually need only a tablespoon or two of product, meaning they can carry everything with them in a small truck or car!

VISION

• To establish and lead a nationally recognized market for surface repair as an alternative to replacement or complete refinishing.
• Our goal is to be represented in every major metropolitan area, and for our brand to be synonymous with spot repair among all facilities and maintenance management.

MISSION

• Our mission is to develop outstanding teams by investing in strong relationships.
• Together, we work to solve our customers problems by reducing the waste of time, money, and materials that end up in landfills.

VALUES

• Serve Others

Put Relationships First

• No Jerks
• Be Humble
• Be a Problem Solver

Be Curious

• Seek to Understand the Cause of the Problem
• Work Smart
• Constantly Improve
• Trust the Process

Be Organized

• Be Teachable
• Put Business Needs Above Personal Wants