Senior Director, Quality

About The Goodkind Co

Founded in 2010 and based in the Austin area, Goodkind is a leading manufacturer of clean and green personal care and beauty products. Goodkind specializes in natural deodorant, skincare, and facial care products. The company has a wealth of experience in the formulation of these products and can develop according to a variety of guidelines from consumer organizations such as Ecocert to EWG, to retailers such as Credo or Sephora.

Goodkind is a certified B Corporation. As such, we balance purpose and profit, considering the impact of decisions across associates, customers, suppliers, community, and the environment. Goodkind believes by following this central multi-stakeholder approach, we are creating optimal value for each stakeholder while leaving the world a better place.

About the role

Reporting to the Chief Operating Officer, the Senior Director of Quality oversees the company's entire quality management system, ensuring products meet regulatory standards (like cGMP, FDA, ISO 22716) and customer expectations. Responsibilities include developing quality strategies, managing QA / QC teams, spearheading continuous improvement initiatives using methods like Six Sigma, leading audit preparations, and fostering a strong quality culture. The role requires expertise in product development, risk management, process standardization, and team leadership to maintain product integrity and ensure compliance. The ideal candidate will have deep experience in the personal care / cosmetics manufacturing industry with specific experience in OTC (Over-The-Counter) products and hot pour manufacturing.

What you'll do

• Quality System Management : Develop, implement, and maintain a robust quality management system (QMS) compliant with industry standards and regulations.
• Regulatory Compliance : Ensure adherence to FDA, cGMP, ISO 9001, ISO 22716, and other relevant global and domestic regulations.
• Team Leadership : Lead, mentor, and develop Quality Assurance, Quality Control, and lab teams.
• Continuous Improvement : Drive quality initiatives using methodologies like Lean Six Sigma to enhance product quality and process efficiency.
• Product Development Support : Provide quality input and support for new product development and technology transfers.
• Audits & Readiness : Lead the company's response to and preparation for third-party, client, and regulatory audits.
• Risk Management : Implement risk-based quality input and ensure the quality aspects of product stewardship and safety are prioritized.
• Performance Monitoring : Track, analyze, and report on quality metrics and KPIs to identify gaps and drive corrective / preventive actions.
• Cultural Leadership : Foster a strong, site-wide culture of quality and accountability across the organization.

Qualifications

Why You'll Love Goodkind

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