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Customer Service Associate

Customer Service Associate

VirtualVocationsSan Jose, California, United States
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A company is looking for a Customer Service Phones Associate to join their Customer Service Team.

Key Responsibilities

Answer phones in a friendly and professional manner

Process customer orders, changes, and returns according to established policies

Handle and resolve customer complaints and direct unresolved issues to designated resources

Required Qualifications

Customer-oriented mindset

Ability to remain calm during escalated situations

Ability to work remotely, both independently and as part of a team

Stable internet connection and hardwire connection

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Customer Service Associate • San Jose, California, United States

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