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Senior Analyst, Sales Operations (Hybrid)

Senior Analyst, Sales Operations (Hybrid)

Insulet CorporationActon, MA, US
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Senior Field Analytics Analyst

As a Senior Field Analytics Analyst, you play a pivotal role in driving commercial excellence of the field sales team by delivering actionable insights and performance reporting that support Insulet's growth strategy. This position is responsible for the development and reporting of key performance indicators that inform data-driven decisions across a variety of field analytics focus areas. These focus areas include analyzing sales performance and market trends, generating and delivering actionable reports, addressing analytical questions for the field, and optimizing territory performance. Through continuous improvement, strong analytical capabilities, and cross-functional collaboration, you'll be a critical enabler of Insulet's commercial success, identifying opportunities and recommending improvements that align with company goals.

We're looking for :

  • An experienced, data-driven analyst with a proven track record of translating commercial objectives into meaningful KPIs and performance dashboards
  • A collaborative team player with strong communication skills and the ability to partner cross-functionally with commercial stakeholders, experience in supporting high-level sales leaders
  • A curious and proactive thinker who can integrate insights between commercial strategy, performance trends, and market opportunities
  • A results-oriented professional who thrives in a dynamic, fast-paced environment and is comfortable handling multiple priorities

Responsibilities

  • Analyze sales performance and trends across assigned territories, districts, and regions to identify growth opportunities and gaps
  • Conduct ad-hoc analysis and answer data-related questions from the field, collaborating with operations and analytics teams as needed
  • Design and maintain dashboards and reports that provide timely, actionable insights to field teams

    • Develop and Report Commercial KPIs

  • Serve as a business partner to commercial stakeholders to define KPIs that reflect strategic objectives and field execution
  • Track, visualize, and communicate KPI performance through dashboards and executive-level presentations, using compelling, data-driven storytelling
  • Ensure consistent alignment of metrics with commercial priorities and company strategy

    • Drive Strategic Insights and Recommendations

  • Interpret field and customer data to identify high-impact opportunities and inefficiencies across geographies and segments
  • Generate insights that support strategic decisions related to segmentation, targeting, coverage models, and resource allocation
  • Translate insights into clear, actionable recommendations for sales, marketing, and commercial leadership

    • Support Continuous Improvement

  • Promote data-driven decision-making through automation, self-service analytics tools, and field team training
  • Contribute to building scalable processes and tools (e.g., Salesforce, Tableau) that empower field teams to access insights independently
  • Drive standardization of KPIs and contribute to data governance
  • Champion data quality, consistency, and efficiency in analytics reporting

    • Education and Experience

    Minimum Requirements

  • Bachelor's degree (preferred field of study in finance, accounting, marketing, economics, IT)
  • 3+ years of experience working in commercial analytical roles of increasing responsibility, preferably in healthcare, life sciences, or commercial operations
  • Experience driving commercial / sales process improvement
  • Experience working with Salesforce.com and analytical tools, with advanced Excel skills. Preferred experience with Tableau, Salesforce dashboards (Classic and / or Lightning), excel reports, workflows, validation rules, Process Builder, Visual Flow, and security configurations

    • Skills and Competencies

  • Proficient in data storage, reporting, and analysis tools (Excel, Tableau, Salesforce) to analyze data and deliver insights that drive strategic decisions
  • Demonstrated ability to develop and communicate KPIs, insights, and related recommendations
  • Proven ability to provide business analysis and system development / configuration deliverables related to process improvement
  • Proactive problem-solver who anticipates execution issues in the field and collaborates cross-functionally to resolve them
  • Demonstrated ability to support data-driven decision-making through structured analysis and modeling
  • Effective cross-functional collaborator, working closely with sales leaders, operations teams, and data strategy groups
  • Flexible and capable of managing multiple priorities in a dynamic environment
  • Strong communication and visualization skills to translate complex data into clear, actionable recommendations

    • Physical Requirements

  • Travel requirements : Limited travel may be required, 2-3 times a year on average.
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    Sales Analyst Hybrid • Acton, MA, US

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