Health Information Services Technician

WinCorp Solutions is seeking a Health Information Services Technician to serve as a consultant for our client, a nonprofit academic healthcare organization. This is a full-time consulting opportunity. We provide desirable enterprise client engagements and strive for excellent consultant care. Our philosophy is that it is not just about the clients but also about respect for our greatest asset, our people. Description : Upon submittal, please also confirm the candidate has had experience utilizing the EPIC ROI (Release of Information) Module and is able to elaborate on how to use the module in detail. This will be discussed significantly if offered an interview. Role Information : Work Schedule : On-site, Monday–Friday, 8 : 00 a.m.–4 : 30 p.m. Skills Required : Use of Epic Release of Information (ROI) module Knowledge of HIPAA laws Data entry and processing accuracy of 95% E-fax Use of PDF application Years of Experience (Minimum) : At least 3 years of relevant experience, including : Processing medical records requests for patients, doctors’ offices, law offices, attorneys, etc. EPIC / ROI (Release of Information module in EPIC) experience – minimum 1 year required Some knowledge of HIPAA and Release of Information Experience with Kofax and use of PDF application Preferred : RHIT / RHIA (no licensure required) Education : High School Diploma or GED required Position Responsibilities / Expectations : Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response timeframes and in accordance with State and Federal requirements and HIPAA regulations. Addresses customer inquiries for patient information; assists callers with making record requests and provides general customer service. Educates customers on information confidentiality and privacy regulations. Receives and prioritizes customer requests from multiple sources and works them through the appropriate systems to completion within required response timeframes and in accordance with State and Federal requirements and HIPAA regulations. Identifies and responds appropriately to both internal and external customer needs utilizing available resources.