Executive Assistant

Executive Assistant & Office Manager

FERMT is the AI native commerce platform that optimizes shopping experiences, leading to best-in-class shopper engagement and conversion. We help brands transform clicks into conversions with dynamic, personalized shopping experiencesbuilt and optimized in minutes.

Backed by VMG, Bain Capital Ventures, Greylock, QED, and named The Information's #1 commerce startup, we're a 70+ person team based in SF, Austin, NYC, and Bangalore. As a fast-growing Series B company, we're building the infrastructure for the future of online retailand we're just getting started.

About the Role :

FERMT is looking for a sharp, resourceful, and highly organized Executive Assistant & Office Manager to support our two co-founders, and ensure our San Francisco office operates smoothly. This is a high-trust role ideal for someone who thrives in a fast-paced, high-ownership environment, enjoys managing complex schedules and logistics, and takes pride in making people's lives easier and more efficient.

This role is primarily focused on executive support, with a secondary focus on office management and workplace experience. You'll be the air traffic controller behind the sceneskeeping calendars aligned, communication flowing, and our office running like a well-oiled machine.

Responsibilities :

Calendar Management : Own the day-to-day scheduling for both co-founders, ensuring meetings are prioritized effectively, with a clear understanding of what to move and why.

Communication Management : Monitor and respond to emails and Slack messages on behalf of the co-founders, maintaining clear and timely communication across stakeholders.

Travel & Event Coordination : Plan travel logistics and internal / external events, such as candidate visits, leadership offsites, and investor meetings.

Administrative Execution : Support with document organization, scheduling workflows, and ad hoc requests with speed and precision.

Stakeholder Experience : Serve as a trusted extension of the co-founders, ensuring key meetings, communications, and interactions are thoughtfully managed.

Workplace Operations : Maintain an organized and functional office environmentmanaging supplies, AV needs, and day-to-day operations.

Visitor & Event Hosting : Ensure an exceptional experience for guestscandidates, investors, execswhen visiting the office.

Trip & Event Logistics : Support leadership team trips to SF (every 36 months), including meeting planning, travel, and event setup.

Culture & Community : Assist in the planning of team gatherings, off-sites, and internal celebrations that foster connection and collaboration.

Requirements :

1+ years of experience in an Executive Assistant, Chief of Staff, or high-level administrative role

Strong organizational skills with the ability to manage multiple priorities and maintain structure in a fast-moving environment

Comfort with direct feedback and a communication style that's clear, candid, and fast-paced

Tech-savvy and detail-oriented, with working knowledge of tools like Google Calendar, Gmail, Slack, and Notion (or quick to learn)

Reliable and proactive takes initiative, asks thoughtful questions, and follows through without needing reminders

Flexible and on-site based in San Francisco with regular in-office presence and occasional flexibility for personal needs

Benefits

Competitive salary + equity package

Comprehensive health, dental, and vision insurance for you and all your dependents.

Retirement benefits :

US : 401(k) plan with 4% matching

India : Provident Fund with 12% matching

4 months of paid parental leave

Unlimited PTO policy (with minimum 5 days PTO / quarter!)

WFH stipend

Monthly wellness stipend