Job Title : Project Manager – ServiceNow
Location : Chicago, IL (Hybrid – 3 days onsite per week)
Pay Rate : $65 / hour (W2)
Duration : 12-month contract
Visa Sponsorship / C2C : Not available
Background / Reference Checks : Required
Role Overview
The Project Manager will lead ServiceNow initiatives within a complex enterprise environment, overseeing large-scale implementations and coordinating across IT, business stakeholders, and vendor partners. This role is central to enterprise digital transformation efforts and requires strong leadership, communication, and delivery management skills.
Key ResponsibilitiesProject Delivery
- Manage full lifecycle of ServiceNow projects (e.g., ITSM, HRSD, ITOM)
- Coordinate between technical teams, business units, and external vendors
- Develop and maintain project plans, timelines, budgets, and risk strategies
- Lead stakeholder meetings and prepare executive-level updates
- Drive user adoption and change management for new platform capabilities
Required Qualifications
5+ years of project management experience with enterprise software initiatives3+ years leading ServiceNow projectsExperience managing programs in large organizations (10,000+ employees or similar)Strong organizational and stakeholder communication skillsFamiliarity with project management tools (ServiceNow, Jira, MS Project, etc.)Preferred Qualifications
Experience in client-facing project deliveryCertifications : PMP, PMI-ACP, or ServiceNow-specific credentialsExperience with hybrid Agile / Waterfall methodologiesExposure to offshore teams or vendor-led delivery models#TECH
#hybrid
#Chicago