Account Manager I
The Account Manager I is a developmental role that involves job shadowing and working alongside and under the supervision of an experienced account manager. This role is designed to expose the associate to technical water treatment problem-solving and fundamentals to customer selling. In the role, the candidate will be assigned specific tasks on accounts within an existing territory to retain, per direction from manager and communicate with customer base as well as ChemTreat Account Managers and other representatives of the company.
Essential Functions and Responsibilities
- With guidance, create, improve, and implement innovative sales strategies to drive ChemTreats position and increase share within the assigned geography.
- Begin to develop key relationships with customers through the following methods : help to identify key decision makers within existing accounts, research prospects and partner with a senior staff member to cold call, frequent follow up, learn and start implementing strategic questioning, and with assistance drive to root issues to identify customers needs.
- Work with senior staff member to begin to increase sales and profit margin within the territory.
- With assistance, engage technical staff and management as needed to develop retention and growth strategies.
- Begin to establish professional relationships with key personnel in customer accounts.
Supplemental Responsibilities
Learn how to create and effective proposals to current and prospective customers.Learn and communicate the ChemTreat value proposition to the customer base.Over time, begin to troubleshoot technical and site-specific process issues.Begin to effectively audit key unit operations.Participate in the entertainment of customers and prospects in accordance with ChemTreats entertainment policy.Knowledge & Skills
Organizational skills; Self-managementSelf-motivated with a strategic mindsetBalance of self-confidence and humilityAbility to be a team player and partner well with othersRequired ability to identify issues and develop practical solutionsExcellent verbal and written communication skills (emails, comprehensive service reports, proposals, etc)Fluency in Microsoft Office (Word, Excel and PowerPoint)Industry knowledge specific to water treatment including familiarity with various applicationsEducation & Experience
Bachelors of Science; Engineering or technical degree preferred4-6 years of experience interacting with customers at all levels of an organization. Experience in water treatment preferredPhysical Demands
Travel dependent on size of assigned territoryMay require long hours & varied work schedulesConstantly required to sit and occasionally required to walk, stand, climb (includes stairs), balance, stoop, bend, kneel, crouch or crawl, and talk, hear, and smellConstantly using hands and fingers to handle, feel or operate objects, and computer keyboards.Routinely required to reach with hands and arms, squat, turn / twist, or reach, lift, carry, push, or pull up to 60 pounds and sometimes required to maneuver drums weighing 250-800 poundsOccasionally required to climb stairs and ladders and work at high elevations for extended periods of time.Occasionally required to drive both short and long distances, not to exceed DOT regulationsSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusWorking Conditions & Environment
Required to wear all Personal Protective Equipment (PPE) for deliveries which may include : eye, hearing and respiratory protection, protective apron, steel toe shoes, gloves, hard hats, or face shields.Occasionally in extreme heat conditions.Required to use ear plugs for hearing protectionBoth indoor and outdoor sites may have high noise levels.Site location may be at a boiler houseOutdoor site can be located at a cooling tower, water plant, wastewater plant, or a process area.Use of hazardous chemicals is routine.Collaborative working environment working; position touches all levels within the customer organizationTrust and respect for customers and ChemTreat field and leadership teamsAt Will Statement
Employment with ChemTreat is on an at-will basis, which means that either the employee or ChemTreat can terminate the employment relationship at any time and for any reason (or no reason), with or without notice, unless the employee and ChemTreat have entered a written agreement signed by the employee and a duly authorized representative of ChemTreat.
Equal Opportunity
ChemTreat, Inc. is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, gender, age, marital status, disability, veteran status, sexual orientation, gender identity, or any characteristic protected by law.