Customer Service / Billing Rep - Shakopee Public Utilities Commission

Customer Service Billing Representative

Shakopee Public Utilities is now accepting applications for a Customer Service Billing Representative. This position is responsible for providing exceptional service to customers while handling billing inquiries, processing payments and resolving any related issues. This position requires strong communication skills, attention to detail, and the ability to address customer concerns efficiently and professionally. Processing account activity beginning with setup through termination of service. This position switches tasks throughout the day and requires flexibility and willingness to learn new processes and adapt to changing work demands.