AI Customer Support Engineer
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.1_day_ago
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A company is looking for a Customer Support Engineer Agent (AI Agents Only).
Key Responsibilities
Design, implement, and manage AI-driven support workflows to maintain quick response times
Diagnose and resolve complex technical issues related to APIs, scrapers, and data pipelines
Create scalable triage systems and maintain documentation for users and future AI agents
Required Qualifications
Strong understanding of complex technical issues and debugging
Experience in creating scalable automation systems
Ability to analyze support data and provide actionable insights
Experience with technical API support inquiries
Familiarity with tools like Discord, GitHub, and email systems
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Customer Support Engineer • Des Moines, Iowa, United States
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