Job Description
Job Description
Salary :
Senior Account Specialist, Customer Excellence (West Coast) : Atticus
About Us
American-owned and independently operated, Atticus is driven by grassroots experience and an unwavering commitment to operational excellence, helping U.S. retail distribution protect their livelihood. Our expanding portfolio of branded-generic pesticides is spread across two market platforms : Agricultural and EcoCore markets. Atticus offers a broad and growing portfolio of branded-generic fungicides, herbicides and insecticides. While the chemistry isnt unique, the Atticus experience is. American-owned, privately held and personally financed, Atticus operates in a way that makes us nimble and accessible. We believe acting decisively requires not only adapting to change, but also deliberately creating it. Atticus is staffed with a team of skilled professionals with diverse experience and unique perspectives all assembled and aligned under one cultural framework.
What you will do in this role
In this Operations driven role, you will be responsible for managing the customer relationship through stellar order management and operational excellence. With ownership of the entire order to bill process, you will ensure that all customers receive an experience that is best-in-class. As the key internal liaison between Atticus and our customers, this role will work across functional areas to ensure that all order to cash processes are executed seamlessly. You will be responsible for driving alignment on customer requirements and fostering process improvements to continually improve the customer experience. This role will be based on the West Coast and must be able to work remotely. The Senior Account Specialist will report to the Senior Director, Customer Excellence.
Responsibilities
Required Skills / Qualifications
Why Atticus?
Atticus is serious about the success of this industry. Were on a number of important task forces that support the industry and its workers, with the goal of ensuring good stewardship and safe use of products. Were also working to advance the future of Agriculture and EcoCore markets by supporting organizations that shape tomorrows leaders.
Customer Account Specialist • Los Angeles, CA, US