Medical Records & Billing Specialist - Personal Injury Law

Job Title : Medical Records & Billing Specialist Classification : Full Time - Non-Exempt

Department : Common Law

Horwitz, Horwitz & Associates is a progressive family-owned law firm, located in Chicago's Loop, who has represented Illinois' injured for over three generations. We are passionate about seeking justice for those who have been injured and who may have been previously denied representation. We are seeking to fill the role of Medical Records & Billing Specialist at our Firm.

About the Role

The Medical Records & Billing Specialist is responsible for obtaining, analyzing, and documenting our clients' medical records and bills in preparation for trial or settlement of the case. The ideal candidate for this role will contribute to a high team morale with excellent communication and organizational skills, is inquisitive and detail-oriented, and thrives in a fast-paced, high-volume work environment.

Duties and Responsibilities

Include the following, but are not limited to :

• Act as the dedicated medical point of contact for clients, fostering trust while gathering comprehensive medical treatment information and dates of service
• Initiate medical records and bills requests for all relevant medical treatments
• Implement and adhere to a follow-up cadence to ensure the requested information is obtained in a timely manner
• Assess and analyze medical records and bills for accuracy, identifying gaps and inconsistencies to ensure all case documentation is complete and accurate
• Investigate discrepancies and take ownership of locating missing information, verifying accuracy, and ensuring corrective actions are completed promptly
• Organize medical indexes, verify and enter billing data in case management system, and accurately update and maintain case files
• Correspond with clients on a monthly basis to ensure all ongoing medical treatments are accurately documented and the appropriate records and bills are requested and obtained in a timely manner
• Proactively follow up and escalate outstanding requests to resolve issues quickly and prevent delays and ensure uninterrupted case progress
• Adhere to deadlines by maintaining case calendars and prioritizing tasks to meet critical deadlines
• Collaborate and communicate effectively with internal teams and external vendors / providers
• Review and process incoming invoices in a timely manner

Success Factors / Qualifications

Salary & Benefits

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