Help Desk Technician
Staffers Inc.Jackson, MS, United Statesjob_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionStrong proficiency with Windows operating systems. Excellent communication and interpersonal skills. Experience running Windows updates and PowerShell scripts. Demonstrated expertise in printer troubleshooting. Previous help desk or technical support experience a plus. This position is onsite only; no remote work available.
Key Responsibilities :
- Serve as the primary point of contact by promptly answering the help desk phone and responding to support tickets.
- Communicate effectively and professionally with users at all technical levels.
- Utilize help desk ticketing systems to document and track issues.
- Provide in-person support to end users at our facility.
- Troubleshoot and resolve issues as a Windows power user.
- Run Windows updates and execute PowerShell scripts as needed.
- Troubleshoot and resolve printer problems.
- (Preferred) Assist with Azure-related help desk tasks as needed.
Qualifications :
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Help Desk Technician • Jackson, MS, United States
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