Front Office / Patient Access Coordinator - PRN Nights

Job Description

Job Description

The Patient Access Coordinator (Front Office Staff) is the first point of contact with patients and serves one of the most important functions in our facilities. The Patient Access Coordinator will courteously and professionally greet patients and obtain accurate demographic and insurance information for registration. This position will work in harmony with clinical staff to ensure each patient is given the highest level of customer service and every staff member is treated with the utmost respect. The will carry-out his / her duties by adhering to the highest standard of ethical and moral conduct and fully support the mission, vision, and values of the Company. RESPONSIBILITIES :

• Demonstrates ability to effectively communicate (written & oral) with individuals and groups of various backgrounds and educational levels in high stress situations.
• Demonstrates ability to manage multiple, changing priorities in an effective and organized manner, under stressful demands while maintaining exceptional customer service.
• Obtains complete and accurate demographic, insurance and financial data to complete registration.
• Updates and maintains patient database according to established procedures.
• Completes and balances all daily transaction paperwork.
• Maintains an open line of communication with all team members.
• Maintains consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.

QUALIFICATIONS

EDUCATION AND EXPERIENCE :

SKILLS AND ATTRIBUTES :