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Vice President of Sales

Vice President of Sales

Inbox HealthUS
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Inbox Health modernizes the patient financial experience for medical groups and billing companies. We integrate deeply with EMR / PM systems to deliver digital statements, SMS / text-to-pay, card-on-file, and intelligent workflows that improve collections, reduce cost-to-collect, and boost patient satisfaction.

Role Overview

We’re seeking a data-driven VP of Sales to scale new logo and expansion revenue across billing companies, provider groups, and strategic partners. You’ll own strategy, execution, and talent—building a high-performance sales engine that partners closely with Marketing, Product, Customer Success, and Partnerships.

What You’ll Do

  • Own the number : Deliver new logo and expansion ARR targets; drive forecast accuracy, pipeline health, and quota attainment.
  • Build & lead the team : Recruit, onboard, and develop Sales Executives across Enterprise and SMB markets; establish clear roles, territories, and enablement plans.
  • GTM & process : Define segment strategy (RCM / billing, provider groups), ICPs, and value messaging; institutionalize a consistent sales methodology.
  • Partnership flywheel : Co-develop joint GTM with EMR / PM and channel partners; create partner-sourced pipeline and co-sell motions in collaboration with with Inbox Health business development team.
  • Expansion engine : Partner with Customer Success to drive usage, product adoption, and multi-product expansion; lift NRR and reduce churn risk.
  • Pricing & packaging : Collaborate with Product / Finance to optimize pricing, terms, and deal structures aligned to value and ROI.
  • RevOps excellence : Work with RevOps to instrument dashboards, territories, comp plans, and capacity models; improve conversion rates and cycle time.
  • Voice of customer : Provide structured feedback to Product on integration priorities, roadmap, and competitive positioning.

12–18 Month Outcomes (Success Metrics)

  • ARR Growth : Hit or exceed new ARR and expansion ARR plans; improve average ACV.
  • NRR : Achieve target NRR (e.g., 115–125% depending on segment) via structured expansion plays.
  • Productivity : ≥85% quota attainment; time-to-first-deal and time-to-full-productivity improved by 20–30%.
  • Pipeline Health : 3–4× coverage with stage conversion improvements (SQL→Win +5–10 pts).
  • Velocity : Sales cycle reduced 15–20%; win rate improved 5–10 pts in core ICPs.
  • Forecasting : ±5–10% accuracy by month / quarter.

    • Requirements

    Must-Have

  • 8–12+ years in B2B SaaS sales with 4–6+ years building / scaling teams; consistent success owning a multi-million-dollar ARR target.
  • Domain depth in healthcare RCM / payments and EMR / PM integrations; selling to billing companies, MSOs, and multi-site provider groups.
  • Proven playbook for enterprise / mid-market motions, value-based selling, and executive-level deal navigation.
  • Strong command of funnel analytics (Salesforce), forecast rigor, territory / capacity planning, and comp design.
  • Experience driving partner co-sell with EMR / PM vendors and channels.

    • Nice-to-Have

  • Background in patient financial engagement, statement workflows, card-on-file, or eligibility / estimate solutions.
  • Experience in product-led expansion and multi-product packaging.

    • Competencies

  • Builder mindset; recruits A-players and up-levels talent.
  • Operator’s discipline; runs crisp cadences (QBRs, pipeline, forecast).
  • Storyteller; clear ROI narrative aligned to CFO / COO priorities.
  • Cross-functional athlete; collaborates tightly with Marketing, CS, Product, and Partnerships.
  • Data-driven and decisive; tests, learns, and iterates quickly.

    • Benefits

    Competitive base + variable with accelerators; equity; full benefits (will discuss details during the process).

    Equal Opportunity

    Inbox Health is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees.

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