Business Data Analyst
VirtualVocationsRockville, Maryland, United Statesjob_description.job_card.30_days_ago
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A company is looking for a Business Data Analyst II.
Key Responsibilities
Analyze complex business problems using data to provide insights for decision-makers
Deliver tailored insights focusing on operational KPIs and service level performance
Leverage AI and machine learning techniques to identify trends and generate insights
Required Qualifications
Bachelor's degree or equivalent work experience preferred
Minimum of 2 years of related experience
Experience with statistical and business intelligence tools such as SQL, Power BI, and Tableau
Basic knowledge of ITIL version 3 frameworks
Familiarity with ticketing tools like ServiceNow and Remedy
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Data Analyst • Rockville, Maryland, United States
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