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Product Support Coordinator - Crane Division
Product Support Coordinator - Crane DivisionKirby-Smith Machinery, Inc. - Oklahoma City, OK • Oklahoma City, OK, US
Product Support Coordinator - Crane Division

Product Support Coordinator - Crane Division

Kirby-Smith Machinery, Inc. - Oklahoma City, OK • Oklahoma City, OK, US
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Overview

Kirby-Smith Machinery, Inc. is a leading distributor of heavy equipment and cranes in the central United States. We are at the forefront of today's construction industry growth and have several exciting job opportunities for talented, energized professionals across the region who want to join our #WeAre1KirbySmith family!

Product Support Coordinator Benefits

  • Medical, Dental & Vision Insurance
  • Paid time off and vacation
  • Short / Long Term Disability
  • Growth opportunities
  • Paid Training
  • Family owned and operated
  • Health and wellness
  • Above average industry pay

Product Support Coordinator – Position Purpose

Responsible for supporting management's activities and accountability of programs, the utilization of PSSR tools, and forecasting and revenue growth

Product Support Coordinator – Essential Functions

  • Communicates and supports the Kirby Smith vision and core values of One Mission, One Team, One Plan, One Goal
  • Develops and coordinates quarterly scorecards for Product Support reps based on target sales growth.
  • Acts as a liaison between Manufacturer Reps &PSSR's
  • Coordinates hosting quarterlyJoiFul's (Joint Follow Up Meeting) with our Manufacturing Partners and assisting the PSSR team with management of customer JoiFul's
  • Works closely with our Marketing team to ensure our quarterly promotions are executed properly
  • Pulls sales reports for Manufacturing Partners & Product Support Reps
  • Organizes and executes training opportunities
  • Coordinates, delivers, and manages monthlyMonitowoc & other telematics reports that benefit PSSR efforts
  • Assists withPSSR utilization of SmartEquip
  • Coordinates all product support promotions and programs including, Target Your Success,ESCO Conversion Program, and Manitowac Inspection Program
  • Demonstrates product matter expertise by learning key details related to Manufacturing Partners with a focus on supporting sales andPSSR's
  • Prepares and maintainsCRM updates
  • Develops and manages monthly service report card on manageableKPIs
  • Preforms proficient data collection
  • Performs other job-related duties as assigned
  • Ensures consistent and reliable on-site attendance

    • Product Support Coordinator – Minimum Qualifications

  • High School Education or Equivalent
  • Three (3) Years sales experience preferably in the heavy equipment or related industry
  • Proficient with Microsoft Office - Word, Excel, PowerPoint, Outlook, and various web-based applications
  • Exceptional Interpersonal skills and excellentcommunication skills
  • Adept at organizing, planning, and task completion to manage a high volume of department paperwork

    • This is considered a Safety-Sensitive position.

    We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

    J-18808-Ljbffr

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    Support Coordinator • Oklahoma City, OK, US

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