Customer Service Agent
We are urgently seeking a dedicated and enthusiastic Customer Service Agent to join our dynamic team. As a Customer Service Agent, you will play a pivotal role in ensuring our clients receive unparalleled support and assistance. Your primary goal will be to enhance customer satisfaction by providing solutions, answer inquiries, and address concerns in a timely and professional manner. Location : Tampa, FL Pay Range : $750- $1100 per week.
Key Responsibilities
- Assist customers with inquiries regarding products and services.
- Resolve customer issues efficiently and effectively through multiple channels (phone, email, chat).
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Provide timely updates to customers on the status of their inquiries and claims.
- Work collaboratively with team members and other departments to ensure a seamless customer experience.
Skills, Knowledge and Expertise
High school diploma or equivalent; further education is a plus.Proven experience in customer service or related field is preferred.Excellent communication and interpersonal skills.Strong problem-solving abilities with a customer-centric focus.Ability to multitask and manage time effectively in a fast-paced environment.Familiarity with CRM software and customer service platforms is advantageous.Benefits
Health Insurance : Comprehensive medical, dental, and vision coverage.Retirement Plan : 401(k) with company matching.Paid Time Off (PTO) : Generous vacation, sick leave, and holiday pay.Professional Development : Opportunities for training, workshops, and career advancement.Employee Assistance Program (EAP) : Access to mental health and wellness resources.About Hustle Notice Biz
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.