Security Specialist (Part-Time)

Job Description

Job Description

Description :

Hennepin Arts drives cultural and economic vitality in Minnesota through leadership of the dynamic Hennepin Theatre District in downtown Minneapolis and educational programming that reaches every area of the state. Our historic venues — the Orpheum, State, Pantages and Dudley Riggs theatres, as well as our event center, The Hennepin — light up Hennepin Avenue with top-tier entertainment, including the best of Broadway and a wide variety of arts programming.

Hennepin Arts celebrates diversity in all its aspects, ensuring equity and establishing a safe and inclusive environment for all. We continue to examine ourselves and our structures to ensure we are free of bias and inequitable practices. We work to create welcoming spaces that invite people to be their authentic selves.

The Security Specialist , under the supervision of the Assistant Security Manager with a dotted line reportting to the Community Safety & Relations Manager , plays a pivotal role in fostering a welcoming, inclusive, and secure atmosphere for both guests and staff at our Event Center, Orpheum, Pantages, State and Dudley Riggs Theatres. This individual is tasked with safeguarding the assets and property of the organization while upholding a professional demeanor. It is crucial for the specialist to engage actively in on-street duties, facilitating positive interactions with unhoused individuals in the vicinity. The aim is to ensure that our neighbors experience a sense of welcome and safety, maintaining a crime-free environment around the sidewalks and providing unimpeded access to our facilities for guests and employees alike.

RESPONSIBILITIES

Community and Patron Engagement

• Provide essential care by offering snacks, water, coffee, and first aid supplies to unhoused individuals, ensuring these resources are available as needed to support their well-being and comfort.
• Foster a safe, welcoming, and inclusive atmosphere for all guests and employees.
• Warmly greet and, if necessary, register guests; provide clear directions and maintain a superior level of customer service.
• Welcome employees and, upon request, accompany them to parking ramps, bus stops, or train stations to ensure their safety.
• Maintain safe, crime-free, and clean sidewalks and entryways, ensuring that both guests and employees have unobstructed access to the building.

Systems and Protocols

Requirements : QUALIFICATIONS

PHYSICAL REQUIREMENTS