Administrative Assistant III - Radiology

Radiology Front-End Receptionist

Serve as a Receptionist, Image Librarian, and limited Scheduler. Incumbents are responsible for a full complement of Radiology front-end processes including Reception, Image Library, Onsite Scheduling rescheduling and canceling appointments. Reception duties include the registration / arrival of patients; obtain clinical information pertinent to the scheduled exams; collect cash / insurance and authorization information. Digital Librarian duties include digitization of hardcopy images; create hardcopy and / or CDs of images; and retrieve comparison studies. Uploading CDs and processing LILA's. Scheduling duties as required for add-on, reschedule, cancel, and follow-up appointments. The Administrative Assistant demonstrates maximum flexibility and multitasking capabilities while working with staff as a team. Ability to rotate to existing Radiology Areas.

Qualifications

Strong interpersonal and communication skills. Ability to interact appropriately and congenially with staff, faculty, fellows, residents, and patients.

Ability to establish comfortable relationships with patients and their family members.

Ability to independently make decisions in the absence of superiors.

Ability to adjust to changing priorities, frequent interruptions, deadlines, emergencies, and heavy workload.

Strong working knowledge of personal computers, HIS, RIS, LORAD, PACSCUBE CD Burner, Array Digitizer.

Skill in typing with accuracy and moderate speed.

Ability to use mathematical skills to efficiently analyze various pertinent data related to workload and finance.

Medical terminology to a level permitting accurate preparation of scheduling patient procedures interacting with physicians, patients, and staff.

Basic organizational skills to ensure a workable, efficient office including organization schedules, electronic and paper records, and files.

Skill in analyzing information or situations to define a problem, identify relevant concerns, formulate logical and objective conclusions and alternatives.

Ability to handle confidentiality issues with tact and diplomacy.

Ability to read and write correspondence and reports of a business nature using proper grammar, punctuation, and syntax.

Basic organization skills to ensure a workable, efficient office operation.

Working knowledge of hospital / billing forms and the ability to explain services and charges to patients and / or family.

Skill in quickly assimilating and retaining a large body of financial screening and patient registration information.

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