Talent.com
Customer Service Representative

Customer Service Representative

David's BridalMobile, AL, US
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.part_time
job_description.job_card.job_description

Best Job Ever!

Minimal weekday hours required (join for weekends only!)

Generous Team Member discount

$400 bonus for every referral hired with NO LIMIT

  • Additional terms and conditions apply.

Competitive hourly pay rates & team bonus

Get Paid Early!

At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal styleor the career that is a perfect fit. Join a company that dominates the products in their category 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!

We make dreams happenapply today!

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor / Manager. The CSR supports the welcome desk, cash wrap, systems / processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.

Essential Job Functions :

  • Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
  • Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
  • Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
  • Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
  • Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
  • Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
  • Promote all alteration services and personalization options.
  • Maintain store-standards to support a flawless shopping experience.
  • Maintain a high standard of dress to meet the Dress Code policy.
  • Respond promptly to all customer questions providing product and service information.
  • Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
  • Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
  • Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
  • Assist with all sales promotions and visual updates.
  • Other duties as assigned.
  • Physical Demands :

  • While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers. The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
  • Education & Credentials :

  • High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
  • Part Time Benefits Include :

  • Rewarding Environment and Competitive Pay
  • Team Bonus
  • Dayforce Wallet Get Paid Early!
  • Generous Team Member Discount After First Pay Period
  • Vision Care
  • Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
  • 401K Program
  • Discount for Identity Theft Protection
  • Discounts for Home and Auto Insurance
  • Discounts for Mobile
  • Legal Benefits (MetLife Hyatt Legal Plans)
  • Pet Insurance
  • Love wins when love is for everyone! Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.

    David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at humanresources@dbi.com or 610.943.5048 if you need accommodation at any stage of the application process or want more information on our accommodation policies.

    Disclaimer : The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary. The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and / or experience, and internal equity. This base pay range of $11-13 / hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is rare for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.

    serp_jobs.job_alerts.create_a_job

    Customer Service Representative • Mobile, AL, US

    Job_description.internal_linking.related_jobs
    Customer Service & Sales Representative

    Customer Service & Sales Representative

    Rustman AgencyDaphne, Alabama, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Are you a people-person who thrives on turning conversations into connections—and connections into sales? As a Customer Service and Sales Representative, you’ll be at the heart of our client experi...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service and Sales Representative

    Customer Service and Sales Representative

    Rustman AgencyDaphne, Alabama, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We are seeking a motivated and personable Customer Service and Sales Representative to join our growing team.In this role, you will support and guide clients through product education, personalized...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Store Customer Service Specialist - Zone

    Store Customer Service Specialist - Zone

    Sherwin WilliamsFoley, AL, US
    serp_jobs.job_card.full_time
    This FULL-TIME position is essential to the success of our retail stores.Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questio...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative - Remote - 50k-60k / Year

    Customer Service Representative - Remote - 50k-60k / Year

    Spade Recruiting USASaraland, Alabama
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Relations Representative

    Customer Relations Representative

    Gulf DistributingMobile, AL, US
    serp_jobs.job_card.permanent
    Customer Relations Representative.Position Objective : The Customer Relations Representative is responsible for improving the sales of company products in each assigned account.Description of Physic...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Technician

    Customer Service Technician

    BrightspeedFoley, AL, United States
    serp_jobs.job_card.full_time
    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwes...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Manager

    Customer Service Manager

    Beachball PropertiesOrange Beach, AL, US
    serp_jobs.job_card.full_time
    Beachball Properties is a family-owned and operated vacation rental agency servicing the Gulf Coast.Specializing in family-friendly rentals in Gulf Shores, Fort Morgan, and Orange Beach, Alabama, w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Alterations Customer Service Representative

    Alterations Customer Service Representative

    David's BridalMobile, AL, US
    serp_jobs.job_card.part_time
    Minimal weekday hours required (join for weekends only!).NO LIMIT • Additional terms and conditions apply.Competitive hourly pay rates & team bonus. At David's Bridal, we empower our customers and o...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Bilingual Sales Representative

    Bilingual Sales Representative

    VirtualVocationsMobile, Alabama, United States
    serp_jobs.job_card.full_time
    A company is looking for a Bilingual Inbound Sales Representative.Key Responsibilities Answer inbound calls from customers to assist with storage unit reservations Provide exceptional customer s...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Field Sales Representative

    Field Sales Representative

    AT&TMobile, AL, US
    serp_jobs.job_card.full_time
    Join an elite group of sales professionals bringing customized, white glove experiences directly in the customer's home.Field Sales Representatives at AT&T are driven to connect every interaction ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Care Representative

    Customer Care Representative

    JM FamilyMobile, AL, US
    serp_jobs.job_card.full_time
    We are currently accepting applications for Customer Care Representative openings at Southeast Toyota Finance, a subsidiary of JM Family Enterprises. This is a phone-based customer service position ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Automotive Customer Service Advisor

    Automotive Customer Service Advisor

    Pep BoysFoley, AL, US
    serp_jobs.job_card.part_time
    Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the service desk, on th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    Circle KMobile, AL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Customer Service Representative

    Customer Service Representative

    Security FinanceSaraland, AL, US
    serp_jobs.job_card.full_time
    Are you looking for an opportunity to learn a.Do you want multiple opportunities to.Do you want to work in an open,.You’re the first face customers see and the most important memory, because you’ll...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Customer Service Representative, Full or Part Time

    Customer Service Representative, Full or Part Time

    Circle KMobile, AL, US
    serp_jobs.job_card.part_time
    Customer Service Representative.We want you to join our team as a Customer Service Representative.If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your car...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Customer Service Representative

    Customer Service Representative

    U-HaulMobile, AL, US
    serp_jobs.job_card.full_time
    Customer Service Representative.Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.As a Custo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Work From Home Customer Service Representative - Part Time

    Work From Home Customer Service Representative - Part Time

    UsaSurveyJobBoardMobile, Alabama, United States, 36602
    serp_jobs.filters.remote
    serp_jobs.job_card.part_time
    Work From Home Customer Service Representative - Part Time.Earn at Home by Taking Polls - Customer Service Representative - Data Entry Clerk - Work from Home & Part Time. We offer you the opportunit...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Sales Representative

    Sales Representative

    LIBERTY NATIONALSemmes, AL, US
    serp_jobs.job_card.full_time
    A Sales Career That Grows With You.Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company?...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30