Application Engineer, Thermal

Application Engineer, Thermal – Vertiv

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Job Description

The Application Engineer, Thermal assists sales representatives and customers by providing technical support to help Vertiv thermal management products and services. This role serves as a conduit between the field and the other applicable internal departments such as offering management, engineering, and order management. This support includes providing technical information on company products and the application of these products, assistance with custom product features and pricing, and ancillary product selection and pricing. Additional activities include participation or presentation in customer visits, leading customer witness test events in lab environments, giving internal presentations or training to Vertiv colleagues on thermal products, and assisting in the product development process.

Responsibilities

• Provides applications sales support.
• Applies Quote Configurator tool to provide comprehensive quote support.
• Performs equipment performance runs on Vertiv thermal management equipment.
• Assists in developing clear, concise, and technically sound tailored solutions for customer review and acceptance based on customer requirements and / or Request for Proposals (RFPs), ensuring proper scope and required technical specifications are met.
• Assists in the review of custom equipment orders and provides technical instruction throughout the order workflow.
• Executes technical sales operations tasks such as change order and engineer to order (ETO) processing.
• Presenting to customers or Vertiv colleagues on technical topics.
• Providing product application training to the Vertiv sales organization in local offices or at the Vertiv Academy.
• May assist in providing product support to Offering Managers.
• May participate in new product development projects.
• Other duties as assigned.

Minimum Qualifications

Preferred Qualifications

Physical & Environmental Demands

Time Travel Required

Core Principles

Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.

Strategic Priorities

Behaviors

Work Authorization

Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Equal Opportunity Employer

Vertiv is an Equal Opportunity / Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to help.join@vertivco.com

Job Attributes

Seniority level : Mid-Senior level

Employment type : Full-time

Job function : Engineering and Information Technology

Industries : Appliances, Electrical, and Electronics Manufacturing

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