Lead Ramp Services

Lead Ramp Services

Join our Worldwide Flight Services family and contribute to the timely delivery of cargo shipment, luggage, business to customer delivery, and on-time flights while operating safely and securely. We perform at the highest level for our customers every day, and strive to be an exceptional leader in our industry with our teams of cargo, passenger, ramp handling, and technical service experts in 164 airport locations, 18 countries, and on 5 continents. Are you ready to take off on your next career with us?

Job Summary

The Lead Ramp Agent oversees ramp operations, ensuring safe and efficient aircraft handling, baggage loading, and ground support services. This role provides guidance to ramp agents, assigns tasks, and ensures compliance with safety regulations and airline procedures. While not a disciplinary role, the Lead serves as a key point of contact for operational efficiency and issue resolution. This position requires strong leadership, attention to detail, and the ability to work in a fast-paced, physically demanding environment. Compliance with all safety and security protocols is essential. This job is covered by a collective bargaining agreement of the Transport Workers Union (TWU), a labor union that requires joining the TWU and paying union dues.

Responsibilities

• Oversee and support ramp agents in daily operations.
• Train and demonstrate proper work and safety procedures.
• Assign and schedule work tasks to maintain efficiency.
• Monitor and analyze work methods and outcomes.
• Identify and report operational issues to management.
• Assist in the effective use of tools, equipment, and materials.
• Ensure compliance with site security procedures.
• Report security breaches, suspicious activity, or policy violations.

Minimum Requirements

Preferred Skills

Physical Requirements / Working Conditions

Perks & Benefits

WFS is an equal opportunity employer committed to employment equity and inclusion. We accept applications from all qualified individuals.