Client Relationship Manager

Job Description

Job Description

Company Description

About Us :

Shine Social Brand is a dynamic company dedicated to delivering high-quality products efficiently and reliably. Our Houston facility is the heart of our operations, where we pride ourselves on fostering a professional, safe, and supportive work environment. We value dedication, attention to detail, and teamwork, and we are committed to providing our employees with growth opportunities and a rewarding career path.

Job Description

Job Description :

We are seeking a dedicated and dynamic Client Relationship Manager to join our team. In this role, you will serve as the primary point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You will build strong relationships, oversee project delivery, and contribute to the growth and success of both our clients and Shine Social Brand.

Responsibilities :

Act as the main liaison between clients and internal teams.

Manage client accounts, ensuring timely delivery of services and satisfaction.

Identify opportunities to enhance client relationships and grow accounts.

Resolve client issues promptly and professionally.

Collaborate with cross-functional teams to align client goals with company objectives.

Prepare reports and presentations to communicate client progress and feedback.

Qualifications

Qualifications :

Bachelor’s degree in Business, Marketing, Communications, or a related field.

3+ years of experience in client relationship management or account management.

Strong interpersonal and communication skills.

Excellent problem-solving and organizational abilities.

Ability to manage multiple clients and projects simultaneously.

Professional, proactive, and detail-oriented mindset.

Additional Information

Benefits :

Competitive salary with performance-based incentives.

Clear growth and career advancement opportunities.

Supportive, collaborative, and professional work environment.

Comprehensive training and skill development programs.

Full-time employment with standard business hours.