Talent.com
Tech Support Operations Specialist

Tech Support Operations Specialist

ROYPOW USACommerce, CA, US
job_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

Overview

We are looking for a detail-oriented Tech Support Operations Specialist to join our team. This role plays a key part in managing RMA processes, coordinating shipments and returns, and maintaining inventory accuracy. You will work closely with our warehouses, HQ, partners, and internal teams to ensure smooth after-sales operations and excellent customer support.

Responsibilities

  • Process and manage RMA sales orders in the ERP system.
  • Coordinate shipping, receiving, and tracking of replacement and repair items.
  • Update and maintain RMA records in the ERP system.
  • Monitor and forecast inventory levels to ensure timely replenishment.
  • Generate and submit regular reports (RMA, inventory, defective battery recycling, etc.).
  • Process payments in the OA system and support ERP system optimization.
  • Collaborate with sales, tech support, accounting, and warehouse teams to resolve operational issues.

Qualifications

  • Certificate in Supply Chain and Logistics Management is preferred.
  • 2+ years of international logistics operations experience.
  • Hands-on experience with Oracle ERP systems and Microsoft Excel.
  • Strong communication, problem-solving, and analytical skills.
  • Highly organized, detail-oriented, and self-motivated.

    • Details

  • Seniority level : Entry level
  • Employment type : Full-time
  • Job function : Information Technology
  • Industries : Appliances, Electrical, and Electronics Manufacturing

    • Location : Commerce, CA

    J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    Operation Specialist • Commerce, CA, US

    Job_description.internal_linking.related_jobs
    4.61 Technical Support Specialist (Location - Irvine, CA)

    4.61 Technical Support Specialist (Location - Irvine, CA)

    Field AIIrvine, California, United States, 92602
    serp_jobs.job_card.full_time
    Technical Support Specialist (Location - Irvine, CA).Field AI is transforming how robots interact with the real world.We are building risk-aware, reliable, and field-ready AI systems that address t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    IT Support Specialist I (Night Shift)

    IT Support Specialist I (Night Shift)

    TEKsystemsLos Angeles, CA, United States
    serp_jobs.job_card.full_time
    POSITION TITLE : IT Support Specialist I.REPORTS TO : Director of Helpdesk and Support Services.The IT Support Specialist I work directly with attorneys, staff, professional managers and firm.The IT ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Information Technology Technical Support

    Information Technology Technical Support

    D'Leon Consulting EngineersLos Angeles, CA, US
    serp_jobs.job_card.full_time
    D'Leon Consulting Engineers is seeking an IT Specialist in Los Angeles, CA.Answer incoming customer emails at the Help Desk. Follow established procedures to diagnose and troubleshoot system iss...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    • serp_jobs.job_card.promoted
    Operations Support Assistant

    Operations Support Assistant

    GlidewellIrvine, CA, US
    serp_jobs.job_card.full_time
    Administrative Support Specialist.Provides administrative support for all areas of Operations including but not limited to fleet, parking, restaurant, cafeteria, janitorial, etc.Administers access-...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tech Support

    Tech Support

    TradeJobsWorkforce90066 Los Angeles, CA, US
    serp_jobs.job_card.full_time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    P2P Operations Specialist

    P2P Operations Specialist

    Techlink Systems Inc.Torrance, CA, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : P2P Operations Specialist Location (On-site, Remote, or Hybrid?) : Torrance, CA (onsite) Contract Duration : 1 year ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    Operations Specialist

    Operations Specialist

    WonderFoldIrwindale, CA, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Operations Specialist will assist in managing the complete order lifecycle, identifying and correcting errors to maintain data integrity and contributing to SOP creation and edits.The position ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Operations Support SpecialistOrange County

    Operations Support SpecialistOrange County

    UpgradeIrvine, CA, US
    serp_jobs.job_card.full_time
    Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last yea...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Level 1 Technology Support Specialist

    Level 1 Technology Support Specialist

    Alcala Consulting, Inc.Pasadena, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients acro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Omni Channel Support Specialist

    Omni Channel Support Specialist

    Boot BarnIrvine, CA, US
    serp_jobs.job_card.full_time
    Omni Channel Support Specialist.Boot Barn is where community comes first.We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-bo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Specialist

    Operations Specialist

    Princess PollyChino, CA, US
    serp_jobs.job_card.full_time
    The Operations Specialist is responsible for handling a variety of tasks within the operations team, including outbound, inbound, returns, and quality control. This role requires flexibility to adap...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
    • serp_jobs.job_card.promoted
    Tech Support - Earn Up to $37 / hr

    Tech Support - Earn Up to $37 / hr

    TradeJobsWorkforce92703 Santa Ana, CA, US
    serp_jobs.job_card.full_time
    We are looking for someone to join our amazing tech support team.Great communicator : be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic : yo...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    • serp_jobs.job_card.new
    Client Support Specialist

    Client Support Specialist

    BCForwardSan Dimas, CA, US
    serp_jobs.job_card.full_time +1
    Client Support Specialist (6-Month Contract).Contract – 6 Months | Full-Time Hours.In this role, you’ll handle a variety of client inquiries, research issues, and deliver clear, accurat...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_hours
    Level 2 Technology Support Specialist

    Level 2 Technology Support Specialist

    Alcala Consulting, Inc.Pasadena, CA, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    This position will provide maintenance of the computer desktop environment by analyzing requirements, resolving problems, installing hardware and software solutions, and supporting our clients acro...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Operations Support Specialist

    Operations Support Specialist

    GlidewellNewport Coast, CA, US
    serp_jobs.job_card.full_time
    Provides analytical and specialized administrative support to Management of the division, department or functional area.Prepares and maintains standardized and customized reports to support managem...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Seasonal Customer Support Operations CoordinatorInglewood, California, United States

    Seasonal Customer Support Operations CoordinatorInglewood, California, United States

    NFLInglewood, CA, US
    serp_jobs.job_card.full_time
    Seasonal Customer Support Operations Coordinator.The NFL Digital Media group is seeking a coordinator to assist with supporting various platforms at NFL Media with a focus on customer support for N...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Remote Support Specialist

    Remote Support Specialist

    TradeJobsWorkforce90089 Los Angeles, CA, US
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    As a Remote Support Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including : respond to customer inquiries via phone, chat, and ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    Technical Support

    Technical Support

    LTS - Video Solutions for Security ProfessionalsCity Of Industry, CA, US
    serp_jobs.job_card.full_time
    Technical Support is well organized, dynamic, customer-focused, proactive, strong team player, with multi-tasking, and problem-solving skills. This position will include providing technical support ...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    Technical Platform Operations Specialist

    Technical Platform Operations Specialist

    ViantIrvine, California, United States, 92602
    serp_jobs.job_card.full_time
    Technical Platform Operations Specialist.Viants products, including our Demand Side Platform (DSP).You will play a pivotal role in bridging cross-functional internal teamssuch as Operations, Produc...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
    • serp_jobs.job_card.promoted
    SC Operations Specialist Full Time 2nd Shift

    SC Operations Specialist Full Time 2nd Shift

    Staples, Inc.LA MIRADA, CA, United States
    serp_jobs.job_card.full_time +1
    Staples is business to business.Our supply chain team is dedicated to meeting our customers’ needs both now and in the future. By pairing innovative technology with dynamic employees, we create smar...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days