Production Quality Assurance Associate

Job Title

We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients, and communities. If you're ready to start learning, growing, and making an impact with a career in fintech, we'd like to know : Are you FIS?

What you will be doing :

• Troubleshoots and researches production issues.
• Verifies file totals prior to processing.
• Audits calculations after print processing.
• Performs file verifications to ensure correct number of items have been processed.
• Verifies necessary postage and inserts are included for outgoing mailings.
• Ships packages to clients via Courier, USPS, UPS, DHL or FedEx and traces packages as needed.
• Tracks quality control issues in appropriate computer database(s).
• Maintains various records and files.
• Assists less-experienced peers on issues they are not able to resolve on their own.
• As needed, may train new associates.
• Performs administrative duties including filing and data entry.
• Other related duties assigned as needed.

Schedule : No Remote Position

What you bring :

What we offer you :

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics.

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.