Support Associate - Front Office (Oncology)

Support Associate - Front Office (Oncology)

Dayton Physicians Network is looking to add a Support Associate - Front Office (Oncology) to our Oncology team at our Middletown location.

Summary

The Front Office Support Associate provides support to all functions within the medical office. Duties include, but are not limited to : answer and route incoming calls; patient check in and out; collect co-payments / deductibles; update patient demographic information; schedule appointments; pull, file, scan medical records; perform various administrative tasks as required.

Schedule

Monday through Friday 8 : 00am - 4 : 30pm. No evenings, weekends or holidays. Work / life balance schedules.

Responsibilities

• Answer and route incoming calls
• Obtain, verify and update patient demographic information
• Collect and record co-payments and / or deductibles
• Verify charts contain all necessary paperwork
• Schedule return appointments, as required
• Scan medical records for EMR as needed or requested
• Ensure patient waiting area is free from trash and clutter
• Assist other office support positions as needed
• Follow all health care privacy and safety rules and adhere to Dayton Physicians Core Values
• Other duties as assigned

Qualifications

Benefits

Employment type

Seniority level

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