Associate Director, Research Account Management
Our staff represents EAB's commercial division at colleges and universities. We hire persuasive communicators with strong negotiation skills, who are comfortable listening to Presidents, Deans, Provosts, or Procurement contacts to map commercial strategy to partner's needs, while balancing EAB interests.
Associate Directors in Research Account Management :
- Are the senior contact for all partner interactions in the Research renewal process; at times sourcing cross-sell opportunities & working with the sales team to execute on cross-sell
- Meet with (in person & via phone) education executives (Presidents, Provosts, Chief Business Officers) at partner institutions to understand their needs and challenges with partnership, partner to solve any problems, and paint a vision for continued partnership
- Craft a unique and customized renewal strategy and contract that delivers surplus value for the partner and secures the partnership renewal
- Will be responsible for contract renewal portfolio of roughly $4M.
This hire may be based in Washington, D.C. or Richmond, VA; this position is also open to remote employment within the continental United States. This position is also posted at the Director level; candidates are being considered at both levels for the current opening.
Primary Responsibilities :
Industry and Content KnowledgePartner KnowledgeCommunicationRisk Identification & MitigationCommercial StrategyRenewal / Contracting ProcessBusiness Reporting & AdministrativeTime in market (in person)Basic Qualifications :
Bachelor's Degree from an accredited College / UniversityProven record of success in current positionAbility to communicate effectively, both oral and written, with senior executivesWillingness to travel up to 15%Valid Driver's License5+ years of commercial experience, including a track record of successful sales or renewal ownership over a personal revenue target5+ years of post-graduate experience in at least two of the following :Experience delivering client presentations, facilitating discussionExperience in Sales, Account Management, and / or the equivalentExperience teaching and / or breaking down complex or abstract ideas into simpler conceptsClient Management experienceIdeal Qualifications :
Proven commercial and negotiation skillsProven ability to meet monthly, quarterly, and annual financial goalsDemonstrated knowledge of higher education subject matterAnalytical thinking skills and ability to manage processes, projects, and operationsDemonstrated listening skillsExperience building relationships internally and externally, and ability to manage multiple clientsProven ability to deliver results, meet goals and deadlines, and hold accountability for outcomesProven experience managing multiple, competing prioritiesExperience finding multiple solutions to complex problems and ability to comfortably manage complexityAbility to successfully overcome challenges or obstaclesExperience developing personal organization tactics to meet business goalsCommitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.If you've reached this section of the job description and are unsure of whether to apply, please do! At EAB, we welcome new perspectives and learn from each other's unique experiences. We would encourage you to submit an application if this is a role you would be passionate about doing every day.
Compensation :
The anticipated starting salary (base) range for this role is $63,000 - $89,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.
This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, such as individual and organizational performance.
Benefits :
Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include :
Medical, dental, and vision insurance plans; dependents and domestic partners eligible20+ days of PTO annually, in addition to paid firm and floating holidaysDaytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)401(k) retirement savings plan with annual discretionary company matching contributionHealth savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plansEmployee assistance program with counseling services and resources available to all employees and immediate familyWellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxationFertility treatment coverage and adoption or surrogacy assistancePaid parental leave with phase back to work program for birthing and non-birthing parentsAccess to milk shipping service to support nursing employees during business travelDiscounted pet health insurance coverage for dog and cat family membersCompany-provided life, AD&D, and disability insuranceFinancial wellness resources and membership in a robust employee discount programAccess to employee resource groups, merit-based advancement, and dynamic professional growth opportunitiesBenefits kick in day one; learn more at eab.com / careers / benefits.
This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.
At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.
To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.