Center Clinical Manager

Job Description

We’re unique.  You should be, too.

We’re changing lives every day.  For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts?  Do you inspire others with your kindness and joy?

We’re different than most primary care providers. We’re rapidly expanding and we need great people to join our team.

The Center Clinical Manager (CCM) is an active leadership role responsible for the day-to-day management of back office center operations, which may include but is not limited to : clinical quality, compliance, human resources, patient experience and direct team member supervision. The incumbent in this role oversees the hiring, performance management, training and day-to-day functions of center team members, including but not limited to : Care Promoters (all levels), Pharmacy / Medication Technicians and X-ray Technicians. He / She collaborates with Center Leadership to design and implement clinical operation strategies that help the center meet / exceed organizational goals. The Center Clinical Manager demonstrates thorough knowledge and proficiency in healthcare data analytics, clinical protocols and leadership to ensure the center’s successful operation.

ESSENTIAL JOB DUTIES / RESPONSIBILITIES :

• Consistently Provides extraordinary customer service to all internal and external customers (including patients and other Chen Medical team members)
• Assesses, plans, implements, evaluates and documents nursing care.
• Performs tests and procedures and administers medications within the scope of practice of the registered nurse.
• Monitors for adverse effects and intervene related to established organizational protocols and standings of nursing care.
• Interprets patient information and makes critical decisions about needed actions.
• Educates patient and family on plan of care and disease process.
• Promotes patient's independence by establishing patient care goals and teaching patients and families to understand conditions, medications, and self-care skills.
• Documents patient care services by charting in patient and department records.
• Monitors and adjusts specialized equipment, interprets and records findings in accordance with organizational policies and standards of nursing practice.
• Provides emotional support to patients and families.
• Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations.
• Maintains nursing supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; using equipment and supplies as needed to accomplish job results.
• Ensures operation of equipment by completing preventive maintenance requirements; following manufacturer's instructions; troubleshooting malfunctions; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques.
• Directs and supervises care delivered by other healthcare professionals (LPN, MA).
• Other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES :

EDUCATION AND EXPERIENCE CRITERIA :

PAY RANGE :

$52,775 - $75,393 Salary

EMPLOYEE BENEFITS

We’re ChenMed and we’re transforming healthcare for seniors and changing America’s healthcare for the better.  Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We’re growing rapidly as we seek to rescue more and more seniors from inadequate health care.

ChenMed is changing lives for the people we serve and the people we hire.  With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow.  Join our team who make a difference in people’s lives every single day.

Current Employee apply HERE

Current Contingent Worker please see job aid HERE to apply

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