Chief of Staff

Job Description

Job Description

The Chief of Staff (CoS) serves as the strategic right hand to senior leadership, ensuring alignment, execution, and delivery of key initiatives. This role is responsible for prioritizing what matters most, driving operational clarity, ensuring transparency across the leadership team, and turning vision into action. The CoS is not only a trusted advisor but also an execution partner who ensures the business and its leaders are always moving in the right direction.

Duties and Responsibilities

• Strategic Support & Leadership Alignment

o Partner closely with the COO and other leaders to ensure alignment on priorities and initiatives.

o Translate vision and strategy into actionable plans, ensuring progress and accountability across teams.

o Act as a thought partner, offering analysis, recommendations, and solutions to business challenges.

o Own the rhythm of the business- driving leadership team meetings, operating and reporting cadences, and ensuring organizational alignment through clear communication of priorities and decisions (in partnership with the Communications team for company-wide messaging).

o Drive execution of cross-functional initiatives, ensuring alignment, efficiency, and delivery of outcomes.

o Identify, address, and remove roadblocks to enable leaders and teams to operate at their best.

o Enable successful outcomes of cross-unit initiatives by driving alignment, removing barriers, and escalating key decisions.

o Provide visibility to the CEO / COO and leadership team on progress of strategic initiatives without duplicating PMO reporting.

o Facilitate resolution of cross-functional conflicts or dependencies that slow down progress.

o Lead and mentor a small team of administrative professionals.

o Provide guidance, feedback, and professional development opportunities to support their growth.

o Ensure administrative operations are coordinated effectively, maximizing efficiency across the executive office.

o Foster a culture of collaboration, accountability, and continuous improvement within the team.

o Provide process improvements to drive efficiency and effectiveness.

o Support leadership preparedness for key internal and external engagements.

o Proactively identify opportunities and risks that impact business performance.

Qualifications