Customer Support Rep

The Dirt World (food, water, shelter, power, and transportation) is the foundation of humanity.

And hardworking people are the foundation of the Dirt World.

But these folks—who have served society relentlessly for decades—are retiring.  BuildWitt is on a mission to build the Dirt World’s next generation by helping companies attract top talent, train them to their fullest potential, and retain them for the long haul.

Our team is looking for a high-performing Custo mer Support Rep to help drive our mission.

In this role, you’ll collaborate closely with our team and customers to ensure we’re delivering serious value through our software.  As a CSR at BuildWit t you’ll get to :

• Ensure our customers are so successful using BuildWitt Improve that renewing feels like the easiest decision they’ll make all year.
• Build a strong partnership with your Customer Success Manager to hit individual and team metrics.
• You’ll help monitor and provide important data, manage tickets, resolve support issues, set up meetings and coach customers, provide system implementation support to new customers, and be an expert in our software.
• Help define how we provide world-class service to our customers.
• Deeply understand our customers, their challenges, and how we help solve them.

About you :

We’re currently hiring team members in the following states only :

What's in it for you :