Desktop Support Technician

A company is looking for a Desktop Support Technician.

Key Responsibilities

Resolve complex system issues for end users through remote support and problem ticket processes

Coordinate and conduct installation and change activities for integrated systems, ensuring adherence to service level agreements

Provide technical support for project work and maintain documentation on systems software and hardware

Required Qualifications

Bachelor's degree in a relevant field or equivalent combination of education and experience

Typically, 3+ years of relevant work experience

Proven experience in infrastructure technology analysis

Proficiencies in data analysis and technical knowledge

Knowledge of Microsoft 365